Cancellation Policy
If you reschedule a session less than 48 hours prior to its start time, the rescheduling fee is $25. If you reschedule a session less than 24 hours prior to its start time, the rescheduling fee is $50.
Outright cancellation of a session at least 48 hours prior to the scheduled start time will entitle the purchaser to a full refund. Cancellation less than 48 hours prior to the scheduled start time will not entitle any refund.
Should a cancellation occur, any fees incurred by the Company in preparation for the rental (e.g. hiring security, scheduling cleaning services) will be transferred to the Renter who will be obligated to cover the expense or expenses. If the Company must cancel Renter’s reservation, Renter will receive a full refund, however will not receive any compensation, damages, or other reimbursement for costs incurred directly or indirectly related to the cancellation.
If for any reason an outstanding balance remains unpaid after 30 days of the date listed on an active invoice a late fee of 10% will be charged to the Renter. Every 30 days past overdue will accrue an additional 10% late payment fee.
Outright cancellation of a session at least 48 hours prior to the scheduled start time will entitle the purchaser to a full refund. Cancellation less than 48 hours prior to the scheduled start time will not entitle any refund.
Should a cancellation occur, any fees incurred by the Company in preparation for the rental (e.g. hiring security, scheduling cleaning services) will be transferred to the Renter who will be obligated to cover the expense or expenses. If the Company must cancel Renter’s reservation, Renter will receive a full refund, however will not receive any compensation, damages, or other reimbursement for costs incurred directly or indirectly related to the cancellation.
If for any reason an outstanding balance remains unpaid after 30 days of the date listed on an active invoice a late fee of 10% will be charged to the Renter. Every 30 days past overdue will accrue an additional 10% late payment fee.